Last Updated: August 31, 2026
At NexiDigi, we aim to provide high-quality digital marketing services and maintain clear communication with our clients.
Service Cancellation
Because our services may involve time, planning, research, and work performed specifically for a client, cancellation requests may be subject to review depending on the stage of the project.
If work has already started, a refund may not be available for the portion of the service that has already been completed.
Refund Requests
If you believe there is an issue with a purchased service, please contact us as soon as possible and explain the issue. We will review the request and determine an appropriate resolution based on the circumstances and the service purchased.
Non-Refundable Services
Services that have already been substantially completed, delivered, or customized specifically for a client may not be eligible for a refund.
Payment Disputes
Before opening a payment dispute or chargeback, we encourage customers to contact us so that we can attempt to resolve the issue directly.
How to Contact Us
For refund or cancellation requests, contact:
Email: info@nexidigi.com
Please include your name, order or transaction details, and a brief explanation of your request.